ClearPath Medical Office Support ("ClearPath," "we," "our," or "us") is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at www.clearpathmedgroup.com (the "Site"), contact us, or use our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read and understood this policy.
1. Information We Collect
1.1 Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
- Complete our contact or inquiry forms
- Apply for a position through our Careers page
- Request information about our services
- Communicate with us by email or phone
The types of personal information we may collect include:
- Name and job title
- Email address and phone number
- Practice or clinic name and address
- Resume and employment history (for job applicants)
- Any other information you choose to provide
1.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
- IP address and browser type
- Operating system and device information
- Pages viewed and time spent on the Site
- Referring URLs and clickstream data
- Cookies and similar tracking technologies
1.3 Information We Do Not Collect
ClearPath does not collect, process, or store any patient health information (PHI) through this website. Our Site is intended for healthcare providers, clinic administrators, and job seekers — not patients. Any PHI handled as part of service delivery is governed by separate Business Associate Agreements (BAAs) and HIPAA compliance protocols.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide information about our services
- To process and evaluate job applications
- To operate, maintain, and improve our Site
- To send service-related communications
- To comply with applicable legal obligations
- To protect the security and integrity of our Site and business
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Disclosure of Your Information
We may share your information in the following limited circumstances:
3.1 Service Providers
We may share information with trusted third-party vendors who assist us in operating our website and conducting our business (e.g., website hosting, analytics, email communications). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency), or to protect the rights, property, or safety of ClearPath, our clients, or others.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you before your information is transferred and becomes subject to a different privacy policy.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some Site features may not function properly without cookies.
Types of cookies we may use:
- Essential cookies: required for the Site to function properly
- Analytics cookies: help us understand how visitors interact with the Site (e.g., Google Analytics)
- Preference cookies: remember your settings and preferences
5. HIPAA Compliance
ClearPath is committed to full compliance with the Health Insurance Portability and Accountability Act (HIPAA). In providing medical office support services to our clinic partners, we act as a Business Associate and enter into Business Associate Agreements (BAAs) as required by law. Any protected health information (PHI) accessed or handled in the course of providing services is subject to strict HIPAA safeguards including:
- Administrative, physical, and technical safeguards
- Access controls and audit controls
- Workforce training and security protocols
- Incident response and breach notification procedures
This website privacy policy governs information collected through the Site only and is separate from our HIPAA policies. For questions regarding our HIPAA compliance program, please contact us directly.
6. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Job applicant information may be retained for a reasonable period after the conclusion of a hiring process in accordance with applicable employment laws.
8. Third-Party Links
Our Site may contain links to third-party websites, including our partners’ EMR systems and industry resources. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to:
- Access and receive a copy of the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to certain exceptions
- Opt out of certain uses or disclosures of your information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided in Section 12 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
10. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
ClearPath Medical Office Support
Website: www.clearpathmedgroup.com
Contact Page: www.clearpathmedgroup.com/contact-us
We are committed to working with you to resolve any concerns regarding your privacy and our compliance with applicable laws.
